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3) Wise Speaking is the third practical tool that helps me to take action in the proper conflict management process.

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2) Critical Thinking is the second practical tool that helps me to analyze information.

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1) Deep Listening is the first practical tool that helps me to receive and understand information.

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3) Communication deals with mankind’s diversity at the highest and most complex level.

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2) Communication is based on the individual’s personality and life experiences.

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1) Communication forms the basic manner of social and personal interaction.