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10 thoughts on “Video Comments 1”

    1. Dear Charalee,

      thank you so much for having a look at the interview. I hope the content is relevant to your professional practice and that it may be the starting point for future exchange.

      Keep safe,


  1. Daniel,

    I will share the information with people I work with in Spain as I believe the session provides valuable information and insight.

  2. Dear All.

    Undoubtedly, the pandemic caused by the COVID 19 virus caused a storm of negative emotions, fear, social phobia, intrapersonal and interpersonal conflicts. Since the beginning of the pandemic, the number of cases of domestic violence, murders, and suicides has been growing in Serbia. Quarantine, self-isolation of fear of possible infection are emotions that have become a part of everyday life. There is no lack of disbelief, a negation of the problem, so emotions are mixed and go from extreme to extreme.

    I emphasize the important fact that media coverage of numerous conflicting studies on the nature of COVID 19 introduces additional tension and conflict. The question of whether to keep a social or physical distance are two completely different concepts that we find out about through the media, which creates additional confusion.

    Preservation of mental and physical health are the primary goals of individuals, society and even the whole of humanity.

    It is clear that in such a situation, mediation can play a very important role in order to prevent conflict and resolve conflict situations. I agree with Daniel that mediation is a kind of social phenomenon and can contribute to reducing tensions, preventing, and resolving conflicts. Mediation as a very flexible concept also has this ability to be applied even in cases of intrapersonal conflict crises. What is the perspective of mediation during and after the pandemic? I see a huge field of action and mediation as a mechanism for successfully resolving all forms of conflict.

    Although Serbia as a conservative country that finds it difficult to accept innovations during the pandemic, the Ministry of Justice, for the first time in the history of mediation in our country has allowed online training that was previously unthinkable. On the other hand, an ordinance was urgently passed that allows online mediation in order to preserve people’s health.

    Undoubtedly, maintaining peace and stability on a personal and social level is crucial in a time of great challenges. That is why mediation is one of the key pillars of peace and stability.

    1. Dear Kristina,

      thank you very much for your thoughts. I am more than happy to see that you share my point on the ‘flexible concept’ of Mediation and its diverse field of application. As I stated in several online conferences, Mediation is as diverse as the human individual that makes use of it. This is the key to the infinitive source of creativity and an infinitive source to a positive social impact.

      Best regards, Daniel

  3. The interview rescued fundamental principles in the mediation process, and showed its ethical character. How many times, in the face of conflict situations, are we tempted to do nothing because we are not faced with conditions that we imagine to be ideal? In this challenging moment when humanity is experiencing the pandemia, and we are all also challenged at the individual level, to reflect on our own practices, the interview reminds us that we are called to take a decision; we can be paralyzed by the limits that the moment imposes on us or we can commit to collaborating doing whatever is possible to promote communication and the possibility of coexistence between people.
    In this moment of social isolation, caused by the pandemia, there are no protocols to follow; it is the experience that indicates possible interventions, not the contrary. There are no predetermined schemes, but there are guiding principles. Each one is called to answer for his choices; this is the sense of responsibility, understood as the response that each one of us gives to the conflict in which we participate, and it is in this sense, that the ethical foundation is affirmed
    Operating through detailed listening, critical thinking and wise speech, away from fixed intervention schemes, is a precious guidance capable of instrumentalizing our actions. The time has come for decision-taking; this is the moment to choose to feed on conflicts or be part of solutions. It is an ethical imperative.
    The interview also allowed to consider time as a transforming agent. Not that he can, by himself, disconnected from other elements, to promote necessary changes, although, in some cases, this can happen. It is not a matter of considering that “time cures all ills” to the extreme, because thus, there would be no need for mediation, however, time is an important variable to be considered in changes.
    On the other hand, the consideration of time in mediation allowed me to think that “listening in detail, thinking critically and speaking wisely”, placed at a certain time as a “formula” for mediation would also be related to the times involved in the process. Thus, there would be a time to detailed listening, a time to critical thinking and a time to wise speech; logical times. I wonder if considering “thinking critically” as one of the “times” of mediation would not diminish what is at stake in the process, since, in my understanding, in that “time” would involve other elements, such as perceptions, for example, and would be closer to the concept of “elaboration” than “thinking”. However, I am not sure whether such considerations would have any implications in practice.
    The interview highlights the validity of the application of new resources in mediation of conflicts in times of pandemia, such as technological resources. This point reinforces the importance that, in mediation, we distance ourselves from the search for “ideal” working conditions, and get closer to what is possible for the moment.
    At the Court of Justice of Minas Gerais, Brazil, as judicial psychologist, working with adolescents in conflict with the law, I have been working from my home, using the telephone and internet resources. Court hearings are taking place in a virtual environment, case discussions on the Internet and contacts with teenagers and their families by phone. We are a long way from the “ideal” conditions with which we worked before the pandemic and on that times, how can we avoid discouragement? Again, the interview comes to our aid, reminding us that each one must focus on their own mentality, excluding external influences, understanding that only the individual himself is responsible for his attitude.
    The interview also reveals that it is essential to rescue the power of speech and dialogue and ask how it is possible to improve the situation, regardless of how far we are from the ideal situation. It also reminds us that it is possible to promote positive interventions based on the skills that we all have, practicing the mediation of a logical and flexible point, promoting the word, listening, coexistence, even in times of isolation.
    The interview guided me at that moment when we are challenged to operate in unusual situations, outside the comfort zones and far from achieving the expected results. It encouraged me to continue working with the communication means available to minimize and prevent the genesis of conflicts; even if far from ideal. I am grateful for that.

  4. Dear Claudia,

    many thanks for all these wonderful thoughts and insights that deal with your professional field of practice and enrich or confirm my perspective. Your comment shows so many powerful impulses that it would be a good starting point for a lecture itself.

    I am very grateful for your detailed analysis and appreciation of my work. As you know from our previous exchanges, I try to have a positive impact on my environment, and I am glad to see that our paths are so much inline.

    In a time without any protocol to follow (as you stated), we might find both: challenges and the corresponding solutions outside the box. The answers may be discovered by silent reflection and listening to our inner voice.

    Best regards, Daniel

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